Coverart for item
The Resource AAHA's complete guide for the veterinary client service representative, Jill Renfrew, MBA, CVPM, ACC

AAHA's complete guide for the veterinary client service representative, Jill Renfrew, MBA, CVPM, ACC

Label
AAHA's complete guide for the veterinary client service representative
Title
AAHA's complete guide for the veterinary client service representative
Statement of responsibility
Jill Renfrew, MBA, CVPM, ACC
Title variation
  • Complete guide for the veterinary client service representative
  • American Animal Hospital Association's complete guide for the veterinary client service representative
Creator
Contributor
Author
Issuing body
Subject
Language
eng
Cataloging source
DNLM/DLC
http://library.link/vocab/creatorName
Renfrew, Jill
Dewey number
636.08/321068
Index
no index present
LC call number
SF604.6
LC item number
.R46 2013
Literary form
non fiction
Nature of contents
bibliography
NLM call number
SF 745
http://library.link/vocab/relatedWorkOrContributorName
American Animal Hospital Association
http://library.link/vocab/subjectName
  • Veterinary medicine
  • Veterinary hospitals
  • Interpersonal relations
  • Veterinary medicine
  • Veterinary Medicine
  • Hospitals, Animal
  • Interpersonal Relations
  • Practice Management
Label
AAHA's complete guide for the veterinary client service representative, Jill Renfrew, MBA, CVPM, ACC
Instantiates
Publication
Accompanying material
1 CD-Rom (4 3/4 in.)
Bibliography note
Includes bibliographical references (pages 129-131) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier.
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent.
Contents
So you are new here! -- Information every team member should know -- How would you define "client service"? -- Using the telephone -- Scheduling an appointment -- The appointment process -- Marketing our practice -- Financial information for the client service representative -- Medical records -- Safety for the client service representative -- The more advanced client service representative -- American Animal Hospital Association client service protocols
Control code
833313132
Dimensions
26 cm +
Extent
xvi, 144 pages
Isbn
9781583261927
Lccn
2013011639
Media category
unmediated
Media MARC source
rdamedia.
Media type code
  • n
System control number
(OCoLC)833313132
Label
AAHA's complete guide for the veterinary client service representative, Jill Renfrew, MBA, CVPM, ACC
Publication
Accompanying material
1 CD-Rom (4 3/4 in.)
Bibliography note
Includes bibliographical references (pages 129-131) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier.
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent.
Contents
So you are new here! -- Information every team member should know -- How would you define "client service"? -- Using the telephone -- Scheduling an appointment -- The appointment process -- Marketing our practice -- Financial information for the client service representative -- Medical records -- Safety for the client service representative -- The more advanced client service representative -- American Animal Hospital Association client service protocols
Control code
833313132
Dimensions
26 cm +
Extent
xvi, 144 pages
Isbn
9781583261927
Lccn
2013011639
Media category
unmediated
Media MARC source
rdamedia.
Media type code
  • n
System control number
(OCoLC)833313132

Library Locations

    • Zalk Veterinary Medical LibraryBorrow it
      Veterinary Medicine West, Columbia, MO, 65211, US
      38.941099 -92.317911
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