Coverart for item
The Resource Building a sustainable workforce in the public transportation industry : a systems approach, Candace Blair Cronin, Allison Alexander, Brian Cronin, Christopher Riches, Jennifer Stern, ICF International Inc. Fairfax, VA, Ream Lazaro, Valerie Lazaro, Boyd, Caton & Grant Transportation Group, Earlysville, VA

Building a sustainable workforce in the public transportation industry : a systems approach, Candace Blair Cronin, Allison Alexander, Brian Cronin, Christopher Riches, Jennifer Stern, ICF International Inc. Fairfax, VA, Ream Lazaro, Valerie Lazaro, Boyd, Caton & Grant Transportation Group, Earlysville, VA

Label
Building a sustainable workforce in the public transportation industry : a systems approach
Title
Building a sustainable workforce in the public transportation industry
Title remainder
a systems approach
Statement of responsibility
Candace Blair Cronin, Allison Alexander, Brian Cronin, Christopher Riches, Jennifer Stern, ICF International Inc. Fairfax, VA, Ream Lazaro, Valerie Lazaro, Boyd, Caton & Grant Transportation Group, Earlysville, VA
Creator
Contributor
Author
Subject
Language
eng
Summary
"TCRP Report 162: Building a Sustainable Workforce in the Public Transportation Industry-- A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. The guidebook provides practical tools to transit agencies on a variety of workforce issues, including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement. The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook. The modules address the following areas: strategies for recruitment, retention, training and development, and professional capacity building (Module 1); metrics to evaluate the effectiveness of human resource practices adopted or contemplated (Module 2); reflections and strategies that pertain to image management (Module 3); and a framework for an ongoing benchmarking process (Module 4). In addition, separate editable metrics scorecards are included that allow for input of metrics ratings tailored to match the specific situation of the organization using the scorecards. These scorecards can be found at http://apps.trb.org/cmsfeed/TRBNetProjectDisplay. asp?ProjectID=3288. Information across the modules is in the form of example successful programs, state-of-the-art initiatives, industry effective practices, and directions to implement and measure those practices. The results of this research may be used by human resource professionals and transportation policy makers in implementing more effective human resource business-planning processes."--Foreword
Member of
Cataloging source
MUU
http://library.link/vocab/creatorName
Cronin, Candace Blair
Funding information
Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • technical reports
http://library.link/vocab/relatedWorkOrContributorName
  • Alexander, Allison
  • Cronin, Brian E.
  • Riches, Christopher
  • Stern, Jennifer
  • Lazaro, Ream
  • Lazaro, Valerie
  • National Research Council (U.S.)
  • Transit Cooperative Research Program
  • United States
  • Transit Development Corporation
Series statement
TCRP report,
Series volume
162
http://library.link/vocab/subjectName
  • Local transit
  • Local transit
  • Public transit
  • Employment
Label
Building a sustainable workforce in the public transportation industry : a systems approach, Candace Blair Cronin, Allison Alexander, Brian Cronin, Christopher Riches, Jennifer Stern, ICF International Inc. Fairfax, VA, Ream Lazaro, Valerie Lazaro, Boyd, Caton & Grant Transportation Group, Earlysville, VA
Instantiates
Publication
Note
At head of title: Transit Cooperative Research Program
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier.
Content category
text
Content type code
txt
Content type MARC source
rdacontent.
Control code
861227692
Extent
1 online resource (209 pages)
Form of item
online
Isbn
9780309283519
Media category
computer
Media MARC source
rdamedia.
Media type code
c
Other physical details
illustrations.
Specific material designation
remote
System control number
(OCoLC)861227692
Label
Building a sustainable workforce in the public transportation industry : a systems approach, Candace Blair Cronin, Allison Alexander, Brian Cronin, Christopher Riches, Jennifer Stern, ICF International Inc. Fairfax, VA, Ream Lazaro, Valerie Lazaro, Boyd, Caton & Grant Transportation Group, Earlysville, VA
Publication
Note
At head of title: Transit Cooperative Research Program
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier.
Content category
text
Content type code
txt
Content type MARC source
rdacontent.
Control code
861227692
Extent
1 online resource (209 pages)
Form of item
online
Isbn
9780309283519
Media category
computer
Media MARC source
rdamedia.
Media type code
c
Other physical details
illustrations.
Specific material designation
remote
System control number
(OCoLC)861227692

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