Coverart for item
The Resource Building high performance business relationships : rescue, improve, transform your most valuable assets, Tony Lendrum

Building high performance business relationships : rescue, improve, transform your most valuable assets, Tony Lendrum

Label
Building high performance business relationships : rescue, improve, transform your most valuable assets
Title
Building high performance business relationships
Title remainder
rescue, improve, transform your most valuable assets
Statement of responsibility
Tony Lendrum
Creator
Subject
Language
eng
Summary
  • CHAPTER 4: KEY COMPONENTS; Leadership and value propositions; Contracts and agreements; Relationship charters; Performance measurement and relationship KPI scorecards; Risk-reward performance-based remuneration models; Relationship plans; Governance and structure; Summary; PART B: PEOPLE AND CHANGE; CHAPTER 5: LET'S GO CHANGE MODEL; People-you can't do business without them; The Bus of Change; Let's Go change model explained; The process of the Let's Go change model; Linking corporate culture and leadership; Culture survey; Three critical relationship roles
  • A practical guide for building and maintaining high performance business relationships Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, partners, suppliers, or customers. It's no wonder then that building and maintaining high performance relationships has emerged as one of the hottest topics in today's hypercompetitive, global business environment. This indispensable guide will help you to understand what high performance relationships are and how they work. Written by a distinguished pion
Cataloging source
N$T
http://library.link/vocab/creatorName
Lendrum, Tony
Dewey number
650.1/3
Illustrations
illustrations
Index
index present
LC call number
HF5718
LC item number
.L46 2011eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Business communication
  • Success in business
  • Strategic planning
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Business communication
  • Strategic planning
  • Success in business
Label
Building high performance business relationships : rescue, improve, transform your most valuable assets, Tony Lendrum
Instantiates
Publication
Note
Includes index
Antecedent source
unknown
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
BUILDING HIGH PERFORMANCE BUSINESS RELATIONSHIPS; CONTENTS; ABOUT THE AUTHOR; ACKNOWLEDGEMENTS; INTRODUCTION; CHAPTER 1: RELATIONSHIP MANAGEMENT-A STORYBOARD PERSPECTIVE; 0 to 10RM-a storyboard perspective; Summary; PART A: FRAMEWORK AND COMPONENTS OF 0 TO 10 RELATIONSHIP MANAGEMENT; CHAPTER 2: THE FRAMEWORK; Unpacking the 0 to 10RM Matrix; Relationship types in brief; The five elements of relationships; The vendor, supplier and partner segments; Relationship performance; The two anchor points; Secondary approaches; The green line; The 'how to' plan
Control code
765406201
Dimensions
unknown
Extent
1 online resource (xiii, 282 pages)
File format
unknown
Form of item
online
Isbn
9780730377764
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
055a4e9e-607e-4a19-b0f6-33df408849d9
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)765406201
Label
Building high performance business relationships : rescue, improve, transform your most valuable assets, Tony Lendrum
Publication
Note
Includes index
Antecedent source
unknown
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
BUILDING HIGH PERFORMANCE BUSINESS RELATIONSHIPS; CONTENTS; ABOUT THE AUTHOR; ACKNOWLEDGEMENTS; INTRODUCTION; CHAPTER 1: RELATIONSHIP MANAGEMENT-A STORYBOARD PERSPECTIVE; 0 to 10RM-a storyboard perspective; Summary; PART A: FRAMEWORK AND COMPONENTS OF 0 TO 10 RELATIONSHIP MANAGEMENT; CHAPTER 2: THE FRAMEWORK; Unpacking the 0 to 10RM Matrix; Relationship types in brief; The five elements of relationships; The vendor, supplier and partner segments; Relationship performance; The two anchor points; Secondary approaches; The green line; The 'how to' plan
Control code
765406201
Dimensions
unknown
Extent
1 online resource (xiii, 282 pages)
File format
unknown
Form of item
online
Isbn
9780730377764
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
055a4e9e-607e-4a19-b0f6-33df408849d9
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)765406201

Library Locations

    • Ellis LibraryBorrow it
      1020 Lowry Street, Columbia, MO, 65201, US
      38.944491 -92.326012
    • Engineering Library & Technology CommonsBorrow it
      W2001 Lafferre Hall, Columbia, MO, 65211, US
      38.946102 -92.330125
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