Coverart for item
The Resource Communicating in crisis, Michel Ogrizek, Jean-Michel Guillery ; translated by Helen C. Kimball-Brooke and Robert Z. Brooke

Communicating in crisis, Michel Ogrizek, Jean-Michel Guillery ; translated by Helen C. Kimball-Brooke and Robert Z. Brooke

Label
Communicating in crisis
Title
Communicating in crisis
Statement of responsibility
Michel Ogrizek, Jean-Michel Guillery ; translated by Helen C. Kimball-Brooke and Robert Z. Brooke
Creator
Contributor
Subject
Language
  • eng
  • fre
  • eng
Summary
"This volume is both an in-depth field analysis and step-by-step guide to preventing commercial disasters from which companies may never recover. Drawing upon a wide range of the sorts of crises that managers must face (examples include McDonald's, Perrier, Tylenol, etc.) the authors present appropriate strategies designed to reassure the public and keep business going. A tool for corporate managers, Communicating in Crisis is also a unique supplementary text for graduate and undergraduate business courses focusing on public relations, managerial and corporate communication, and risk management."--Jacket
Member of
Cataloging source
DLC
http://library.link/vocab/creatorName
Ogrizek, Michel
Dewey number
658.4/056
Index
no index present
LC call number
HD49
LC item number
.O3613 1999
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Guillery, Jean-Michel
http://library.link/vocab/subjectName
  • Crisis management
  • Communication in management
Label
Communicating in crisis, Michel Ogrizek, Jean-Michel Guillery ; translated by Helen C. Kimball-Brooke and Robert Z. Brooke
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 93-94)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Industrial Risk and Crisis Communication
  • Major Technological Accidents
  • Setting Up or Expanding an Industrial Site
  • Industrial Waste Management
  • Institutional Risk and Crisis Communication
  • Corporate Identity Crises
  • Media/Legal Crises and Scandals
  • Industrial Restructuring
  • Financial Communication in Times of Crisis
  • Internal Crisis Communication
  • Foreword
  • Major Collective Fears and Crisis Communication
  • Terrorism
  • Major Health Fears
  • Communicating in a Crisis
  • Major Principles
  • Developing Scenarios
  • Communicating with the Victims
  • Internal Communication First
  • Crisis Communication and the Media
  • Symbolic Communication
  • Stephen A. Greyser
  • Crisis Unit Organization and Operation
  • Unit Organization
  • Unit Members and Their Roles
  • Working Methods
  • Managing the Postcrisis Period
  • Training and Preparing for Crisis Communication
  • Setting Up a Crisis Unit
  • Simulation Exercises
  • Preparing for Crisis Prevention and Avoidance
  • Product Risk and Crisis Communication
  • Rumors
  • Product Contamination
  • Accidents
  • Boycotts
  • New Risks and New Product Crises
Control code
41411956
Dimensions
23 cm
Extent
xvi, 94 pages
Isbn
9780202306322
Isbn Type
(pbk. alk. paper)
Lccn
99030182
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Label
Communicating in crisis, Michel Ogrizek, Jean-Michel Guillery ; translated by Helen C. Kimball-Brooke and Robert Z. Brooke
Publication
Bibliography note
Includes bibliographical references (pages 93-94)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Industrial Risk and Crisis Communication
  • Major Technological Accidents
  • Setting Up or Expanding an Industrial Site
  • Industrial Waste Management
  • Institutional Risk and Crisis Communication
  • Corporate Identity Crises
  • Media/Legal Crises and Scandals
  • Industrial Restructuring
  • Financial Communication in Times of Crisis
  • Internal Crisis Communication
  • Foreword
  • Major Collective Fears and Crisis Communication
  • Terrorism
  • Major Health Fears
  • Communicating in a Crisis
  • Major Principles
  • Developing Scenarios
  • Communicating with the Victims
  • Internal Communication First
  • Crisis Communication and the Media
  • Symbolic Communication
  • Stephen A. Greyser
  • Crisis Unit Organization and Operation
  • Unit Organization
  • Unit Members and Their Roles
  • Working Methods
  • Managing the Postcrisis Period
  • Training and Preparing for Crisis Communication
  • Setting Up a Crisis Unit
  • Simulation Exercises
  • Preparing for Crisis Prevention and Avoidance
  • Product Risk and Crisis Communication
  • Rumors
  • Product Contamination
  • Accidents
  • Boycotts
  • New Risks and New Product Crises
Control code
41411956
Dimensions
23 cm
Extent
xvi, 94 pages
Isbn
9780202306322
Isbn Type
(pbk. alk. paper)
Lccn
99030182
Media category
unmediated
Media MARC source
rdamedia
Media type code
n

Library Locations

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      102 Reynolds Jrnlism Institute, Columbia, MO, 65211, US
      38.947290 -92.328025
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