Coverart for item
The Resource Communication in times of trouble : best practices for crisis and emergency risk communication, Matthew W. Seeger, Timothy L. Sellnow

Communication in times of trouble : best practices for crisis and emergency risk communication, Matthew W. Seeger, Timothy L. Sellnow

Label
Communication in times of trouble : best practices for crisis and emergency risk communication
Title
Communication in times of trouble
Title remainder
best practices for crisis and emergency risk communication
Statement of responsibility
Matthew W. Seeger, Timothy L. Sellnow
Creator
Contributor
Author
Subject
Language
eng
Summary
"This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"--
Member of
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1957-
http://library.link/vocab/creatorName
Seeger, Matthew W.
Dewey number
658.4/5
Index
index present
LC call number
HD49.3
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1960-
http://library.link/vocab/relatedWorkOrContributorName
Sellnow, Timothy L.
http://library.link/vocab/subjectName
  • Communication in crisis management
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Communication in crisis management
Label
Communication in times of trouble : best practices for crisis and emergency risk communication, Matthew W. Seeger, Timothy L. Sellnow
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment
Control code
1082332635
Extent
1 online resource
Form of item
online
Isbn
9781119235019
Lccn
2019001384
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
9781119235019
Specific material designation
remote
System control number
(OCoLC)1082332635
Label
Communication in times of trouble : best practices for crisis and emergency risk communication, Matthew W. Seeger, Timothy L. Sellnow
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment
Control code
1082332635
Extent
1 online resource
Form of item
online
Isbn
9781119235019
Lccn
2019001384
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
9781119235019
Specific material designation
remote
System control number
(OCoLC)1082332635

Library Locations

    • Ellis LibraryBorrow it
      1020 Lowry Street, Columbia, MO, 65201, US
      38.944491 -92.326012
    • Engineering Library & Technology CommonsBorrow it
      W2001 Lafferre Hall, Columbia, MO, 65211, US
      38.946102 -92.330125
Processing Feedback ...