Coverart for item
The Resource Contented Cows Still Give Better Milk, Revised and Expanded : the Plain Truth about Employee Engagement and Your Bottom Line

Contented Cows Still Give Better Milk, Revised and Expanded : the Plain Truth about Employee Engagement and Your Bottom Line

Label
Contented Cows Still Give Better Milk, Revised and Expanded : the Plain Truth about Employee Engagement and Your Bottom Line
Title
Contented Cows Still Give Better Milk, Revised and Expanded
Title remainder
the Plain Truth about Employee Engagement and Your Bottom Line
Creator
Subject
Language
eng
Summary
How to foster happier employees for a healthier bottom lineManagers could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth. Offers updated case studies an
Cataloging source
EBLCP
http://library.link/vocab/creatorName
Catlette, Bill
Dewey number
658.3
Index
no index present
LC call number
HF5549
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Personnel management
  • Success in business
  • Organizational effectiveness
  • BUSINESS & ECONOMICS
  • BUSINESS & ECONOMICS
  • Organizational effectiveness
  • Personnel management
  • Success in business
Label
Contented Cows Still Give Better Milk, Revised and Expanded : the Plain Truth about Employee Engagement and Your Bottom Line
Instantiates
Publication
Note
Doing Well by Doing Good
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • CONTENTED COWS Still Give Better milk: The Plain Truth about Employee Engagement and Your Bottom Line; Contents; Acknowledgments; Introduction: How Do the Best Get Better?; Discretionary Effort--Nobody Has Moved the Cheese; Personal Capability -- Minimum Requirements = Discretionary Effort; It's Your People, Stupid; Part I: The Premise; Chapter 1: Just the Facts; The Fine Print; The Business Case; Where's the Beef?; Can You Hear Me Now?; The Core of Our Philosophy; Your Reputation Is Worth More Than You Think; Pragmatic Ideals; Look at What Works, and Emulate It
  • Robert Owen and Scottish MillworkersMilton Hershey and the Town That Chocolate Built; Ruminate on This; Chapter Summary; Chapter 2: Cows with Attitude; Where Does Contentment Begin?; Peach Limbs Don't Grow on Oaks; You Get What You Expect to Get; Core Covenants; Bogus Assumptions; Assumptions Are a Two-Way Street: The Employees' Perspective; What Employees Want: The Contented Cows' View; The "Happy Curve"; A "Sticky" Variable; But Will They Be Contented Here?; Chick-fil-A: Never On Sunday; Contentability and Corporate Assimilation; The Proof Is in the People; Chapter Summary
  • Part II: Contented Cows Are CommittedChapter 3: The "Vision Thing": Passengers or Crew; Burning Off the Fog; Making It Stick; "Moments of Truth"; High Expectations Beget High Performance; Chapter Summary; Chapter 4: The Path to Commitment; So How Do You Get People Committed?; 1. What Is This Organization All About?; No Identity Crisis at J & J; Sellin' Chicken; Core Values on Display at Zappos; 2. Where Are We Going, and Why?; Lost in Space; The "Crayon Test"; 3. How Do We Plan to Get There?; Play Scripting; 4. How Do I Fit In?; Chapter Summary; Part III: Contented Cows Are Cared About
  • Chapter 5: First You Feed the TroopsYou Can't Fake Caring; The Best of All Worlds at Incepture; Delta's Gerald Grinstein--A Class Act; R-E-S-P-E-C-T at Plantronics Mexico; It's the Little Things ... Always the Little Things; A New Take on "Employee Engagement" Whoda Thunk It?; Order Up; Safety Is No Accident at Alaska Clean Seas; Motivation Doesn't Necessarily Follow Money; Google Is Great--But It's Not for Everybody; Pebble Beach Company--If You Care, You Listen; Chapter Summary; Chapter 6: Tell 'Em the Truth; Truth or Consequences; A Truth Recession
  • The Strength of Coffee, Steel, and the TruthNobody's Perfect; Liar, Liar; Malice in Wonderland; Not Every Performance Deserves a Standing Ovation; To Tell the Truth; Chapter Summary; Chapter 7: When Times Get Tough; If You Care, You're There; Marriott's Response to Hurricane Katrina: Quick, Compelling, Sustained; Hanmer MSL's Response to the Mumbai Bombings; Caring Means Going the Extra Mile; Employee Engagement in a Headwind; Give Us Some Recourse; Don't Expect Employees to Pay for Your Mistakes; Layoffs--A Fact of Life; Some Rules for "Staying Out of the Soup"; There's Got to Be Another Way!
Control code
794663327
Dimensions
unknown
Edition
2nd ed.
Extent
1 online resource (226 pages)
Form of item
online
Isbn
9781118331804
Media category
computer
Media MARC source
rdamedia
Media type code
c
http://library.link/vocab/ext/overdrive/overdriveId
003fde2d-7482-48c8-b1d8-749a14e74fc4
Specific material designation
remote
System control number
(OCoLC)794663327
Label
Contented Cows Still Give Better Milk, Revised and Expanded : the Plain Truth about Employee Engagement and Your Bottom Line
Publication
Note
Doing Well by Doing Good
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • CONTENTED COWS Still Give Better milk: The Plain Truth about Employee Engagement and Your Bottom Line; Contents; Acknowledgments; Introduction: How Do the Best Get Better?; Discretionary Effort--Nobody Has Moved the Cheese; Personal Capability -- Minimum Requirements = Discretionary Effort; It's Your People, Stupid; Part I: The Premise; Chapter 1: Just the Facts; The Fine Print; The Business Case; Where's the Beef?; Can You Hear Me Now?; The Core of Our Philosophy; Your Reputation Is Worth More Than You Think; Pragmatic Ideals; Look at What Works, and Emulate It
  • Robert Owen and Scottish MillworkersMilton Hershey and the Town That Chocolate Built; Ruminate on This; Chapter Summary; Chapter 2: Cows with Attitude; Where Does Contentment Begin?; Peach Limbs Don't Grow on Oaks; You Get What You Expect to Get; Core Covenants; Bogus Assumptions; Assumptions Are a Two-Way Street: The Employees' Perspective; What Employees Want: The Contented Cows' View; The "Happy Curve"; A "Sticky" Variable; But Will They Be Contented Here?; Chick-fil-A: Never On Sunday; Contentability and Corporate Assimilation; The Proof Is in the People; Chapter Summary
  • Part II: Contented Cows Are CommittedChapter 3: The "Vision Thing": Passengers or Crew; Burning Off the Fog; Making It Stick; "Moments of Truth"; High Expectations Beget High Performance; Chapter Summary; Chapter 4: The Path to Commitment; So How Do You Get People Committed?; 1. What Is This Organization All About?; No Identity Crisis at J & J; Sellin' Chicken; Core Values on Display at Zappos; 2. Where Are We Going, and Why?; Lost in Space; The "Crayon Test"; 3. How Do We Plan to Get There?; Play Scripting; 4. How Do I Fit In?; Chapter Summary; Part III: Contented Cows Are Cared About
  • Chapter 5: First You Feed the TroopsYou Can't Fake Caring; The Best of All Worlds at Incepture; Delta's Gerald Grinstein--A Class Act; R-E-S-P-E-C-T at Plantronics Mexico; It's the Little Things ... Always the Little Things; A New Take on "Employee Engagement" Whoda Thunk It?; Order Up; Safety Is No Accident at Alaska Clean Seas; Motivation Doesn't Necessarily Follow Money; Google Is Great--But It's Not for Everybody; Pebble Beach Company--If You Care, You Listen; Chapter Summary; Chapter 6: Tell 'Em the Truth; Truth or Consequences; A Truth Recession
  • The Strength of Coffee, Steel, and the TruthNobody's Perfect; Liar, Liar; Malice in Wonderland; Not Every Performance Deserves a Standing Ovation; To Tell the Truth; Chapter Summary; Chapter 7: When Times Get Tough; If You Care, You're There; Marriott's Response to Hurricane Katrina: Quick, Compelling, Sustained; Hanmer MSL's Response to the Mumbai Bombings; Caring Means Going the Extra Mile; Employee Engagement in a Headwind; Give Us Some Recourse; Don't Expect Employees to Pay for Your Mistakes; Layoffs--A Fact of Life; Some Rules for "Staying Out of the Soup"; There's Got to Be Another Way!
Control code
794663327
Dimensions
unknown
Edition
2nd ed.
Extent
1 online resource (226 pages)
Form of item
online
Isbn
9781118331804
Media category
computer
Media MARC source
rdamedia
Media type code
c
http://library.link/vocab/ext/overdrive/overdriveId
003fde2d-7482-48c8-b1d8-749a14e74fc4
Specific material designation
remote
System control number
(OCoLC)794663327

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      38.946102 -92.330125
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