The Resource Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin
Resource Information
The item Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.This item is available to borrow from 2 library branches.
Resource Information
The item Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
This item is available to borrow from 2 library branches.
- Summary
- Don't settle for service that's anything less than extraordinary
- Language
- eng
- Edition
- 1 Edition.
- Extent
- 1 online resource
- Note
- Includes index
- Contents
-
- Introduction
- Function vs. essence
- Three truths of exceptional customer service
- Seven simple ways to raise customer service
- Express genuine interest
- Offer sincere and specific compliments
- Share unique knowledge
- Convey authentic enthusiasm
- Use appropriate humor
- Provide pleasant surprises
- Deliver service heroics
- Incorporating job essence into job function
- From ordinary to extraordinary
- Index
- Isbn
- 9780814432822
- Label
- Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
- Title
- Delight your customers
- Title remainder
- 7 simple ways to raise your customer service from ordinary to extraordinary
- Statement of responsibility
- Steve Curtin
- Language
- eng
- Summary
- Don't settle for service that's anything less than extraordinary
- Cataloging source
- DLC
- http://library.link/vocab/creatorName
- Curtin, Steve
- Dewey number
- 658.8/12
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HF5415.335
- Literary form
- non fiction
- Nature of contents
- dictionaries
- http://library.link/vocab/subjectName
-
- Consumer satisfaction
- Product management
- Organizational change
- Consumer satisfaction
- Organizational change
- Product management
- BUSINESS & ECONOMICS
- Label
- Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin
- Note
- Includes index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Introduction -- Function vs. essence -- Three truths of exceptional customer service -- Seven simple ways to raise customer service -- Express genuine interest -- Offer sincere and specific compliments -- Share unique knowledge -- Convey authentic enthusiasm -- Use appropriate humor -- Provide pleasant surprises -- Deliver service heroics -- Incorporating job essence into job function -- From ordinary to extraordinary -- Index
- Control code
- 988040950
- Edition
- 1 Edition.
- Extent
- 1 online resource
- Form of item
- online
- Isbn
- 9780814432822
- Lccn
- 2020690206
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- http://library.link/vocab/ext/overdrive/overdriveId
- 2a5ea2a3-027f-4907-845c-327a889a0d5b
- Specific material designation
- remote
- System control number
- (OCoLC)988040950
- Label
- Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin
- Note
- Includes index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Introduction -- Function vs. essence -- Three truths of exceptional customer service -- Seven simple ways to raise customer service -- Express genuine interest -- Offer sincere and specific compliments -- Share unique knowledge -- Convey authentic enthusiasm -- Use appropriate humor -- Provide pleasant surprises -- Deliver service heroics -- Incorporating job essence into job function -- From ordinary to extraordinary -- Index
- Control code
- 988040950
- Edition
- 1 Edition.
- Extent
- 1 online resource
- Form of item
- online
- Isbn
- 9780814432822
- Lccn
- 2020690206
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- http://library.link/vocab/ext/overdrive/overdriveId
- 2a5ea2a3-027f-4907-845c-327a889a0d5b
- Specific material designation
- remote
- System control number
- (OCoLC)988040950
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.missouri.edu/portal/Delight-your-customers--7-simple-ways-to-raise/p9XQ-FfkOZo/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.missouri.edu/portal/Delight-your-customers--7-simple-ways-to-raise/p9XQ-FfkOZo/">Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.missouri.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.missouri.edu/">University of Missouri Libraries</a></span></span></span></span></div>
