Coverart for item
The Resource Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer

Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer

Label
Does your government measure up? : basic tools for local officials and citizens
Title
Does your government measure up?
Title remainder
basic tools for local officials and citizens
Statement of responsibility
William D. Coplin & Carol Dwyer
Creator
Contributor
Subject
Language
eng
Summary
  • "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--Jacket
  • "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--BOOK JACKET
Cataloging source
EWY
http://library.link/vocab/creatorName
Coplin, William D
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Maxwell Graduate School of Citizenship and Public Affairs
http://library.link/vocab/subjectName
  • Municipal services
  • Municipal government
  • Benchmarking (Management)
Label
Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
Instantiates
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Pt. 1. Checking for Bare Essentials -- Ch. 1. The Importance of Checking for Bare Essentials -- Ch. 2. Ambulance Services -- Ch. 3. Building Code Enforcement -- Ch. 4. Government Finance -- Ch. 5. Human Resources -- Ch. 6. Park and Recreation Services -- Ch. 7. Police Services -- Ch. 8. Property Assessment -- Ch. 9. Public Works Agencies -- Ch. 10. Web Site Design -- Pt. 2. Benchmarking Made Easy -- Ch. 11. Why Should Elected Officials Benchmark? -- Ch. 12. Two Basic Building Blocks -- Ch. 13. Benchmarking the Costs of Government Services -- Ch. 14. Benchmarking the Workload of Government Services -- Ch. 15. Benchmarking the Efficiency of Government Services -- Ch. 16. Benchmarking the Quality of Government Services -- Ch. 17. Benchmarking the Quality of Life in Your Community -- Ch. 18. Gaining Support Benchmarks -- App. A. Easy Guide for Customer and General Population Surveys
Control code
46368666
Dimensions
23 cm
Edition
1st ed.
Extent
x, 145 pages
Isbn
9780970286406
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
Label
Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Pt. 1. Checking for Bare Essentials -- Ch. 1. The Importance of Checking for Bare Essentials -- Ch. 2. Ambulance Services -- Ch. 3. Building Code Enforcement -- Ch. 4. Government Finance -- Ch. 5. Human Resources -- Ch. 6. Park and Recreation Services -- Ch. 7. Police Services -- Ch. 8. Property Assessment -- Ch. 9. Public Works Agencies -- Ch. 10. Web Site Design -- Pt. 2. Benchmarking Made Easy -- Ch. 11. Why Should Elected Officials Benchmark? -- Ch. 12. Two Basic Building Blocks -- Ch. 13. Benchmarking the Costs of Government Services -- Ch. 14. Benchmarking the Workload of Government Services -- Ch. 15. Benchmarking the Efficiency of Government Services -- Ch. 16. Benchmarking the Quality of Government Services -- Ch. 17. Benchmarking the Quality of Life in Your Community -- Ch. 18. Gaining Support Benchmarks -- App. A. Easy Guide for Customer and General Population Surveys
Control code
46368666
Dimensions
23 cm
Edition
1st ed.
Extent
x, 145 pages
Isbn
9780970286406
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations

Library Locations

    • Ellis LibraryBorrow it
      1020 Lowry Street, Columbia, MO, 65201, US
      38.944491 -92.326012
Processing Feedback ...