The Resource Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
Resource Information
The item Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.This item is available to borrow from 1 library branch.
Resource Information
The item Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
This item is available to borrow from 1 library branch.
- Summary
-
- "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--Jacket
- "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--BOOK JACKET
- Language
- eng
- Edition
- 1st ed.
- Extent
- x, 145 pages
- Contents
-
- Pt. 1. Checking for Bare Essentials
- Ch. 1. The Importance of Checking for Bare Essentials
- Ch. 2. Ambulance Services
- Ch. 3. Building Code Enforcement
- Ch. 4. Government Finance
- Ch. 5. Human Resources
- Ch. 6. Park and Recreation Services
- Ch. 7. Police Services
- Ch. 8. Property Assessment
- Ch. 9. Public Works Agencies
- Ch. 10. Web Site Design
- Pt. 2. Benchmarking Made Easy
- Ch. 11. Why Should Elected Officials Benchmark?
- Ch. 12. Two Basic Building Blocks
- Ch. 13. Benchmarking the Costs of Government Services
- Ch. 14. Benchmarking the Workload of Government Services
- Ch. 15. Benchmarking the Efficiency of Government Services
- Ch. 16. Benchmarking the Quality of Government Services
- Ch. 17. Benchmarking the Quality of Life in Your Community
- Ch. 18. Gaining Support Benchmarks
- App. A. Easy Guide for Customer and General Population Surveys
- Isbn
- 9780970286406
- Label
- Does your government measure up? : basic tools for local officials and citizens
- Title
- Does your government measure up?
- Title remainder
- basic tools for local officials and citizens
- Statement of responsibility
- William D. Coplin & Carol Dwyer
- Language
- eng
- Summary
-
- "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--Jacket
- "Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government." "This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness." "The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--BOOK JACKET
- Cataloging source
- EWY
- http://library.link/vocab/creatorName
- Coplin, William D
- Illustrations
- illustrations
- Index
- no index present
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
- Maxwell Graduate School of Citizenship and Public Affairs
- http://library.link/vocab/subjectName
-
- Municipal services
- Municipal government
- Benchmarking (Management)
- Label
- Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
- Bibliography note
- Includes bibliographical references
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Pt. 1. Checking for Bare Essentials -- Ch. 1. The Importance of Checking for Bare Essentials -- Ch. 2. Ambulance Services -- Ch. 3. Building Code Enforcement -- Ch. 4. Government Finance -- Ch. 5. Human Resources -- Ch. 6. Park and Recreation Services -- Ch. 7. Police Services -- Ch. 8. Property Assessment -- Ch. 9. Public Works Agencies -- Ch. 10. Web Site Design -- Pt. 2. Benchmarking Made Easy -- Ch. 11. Why Should Elected Officials Benchmark? -- Ch. 12. Two Basic Building Blocks -- Ch. 13. Benchmarking the Costs of Government Services -- Ch. 14. Benchmarking the Workload of Government Services -- Ch. 15. Benchmarking the Efficiency of Government Services -- Ch. 16. Benchmarking the Quality of Government Services -- Ch. 17. Benchmarking the Quality of Life in Your Community -- Ch. 18. Gaining Support Benchmarks -- App. A. Easy Guide for Customer and General Population Surveys
- Control code
- 46368666
- Dimensions
- 23 cm
- Edition
- 1st ed.
- Extent
- x, 145 pages
- Isbn
- 9780970286406
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- Label
- Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer
- Bibliography note
- Includes bibliographical references
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Pt. 1. Checking for Bare Essentials -- Ch. 1. The Importance of Checking for Bare Essentials -- Ch. 2. Ambulance Services -- Ch. 3. Building Code Enforcement -- Ch. 4. Government Finance -- Ch. 5. Human Resources -- Ch. 6. Park and Recreation Services -- Ch. 7. Police Services -- Ch. 8. Property Assessment -- Ch. 9. Public Works Agencies -- Ch. 10. Web Site Design -- Pt. 2. Benchmarking Made Easy -- Ch. 11. Why Should Elected Officials Benchmark? -- Ch. 12. Two Basic Building Blocks -- Ch. 13. Benchmarking the Costs of Government Services -- Ch. 14. Benchmarking the Workload of Government Services -- Ch. 15. Benchmarking the Efficiency of Government Services -- Ch. 16. Benchmarking the Quality of Government Services -- Ch. 17. Benchmarking the Quality of Life in Your Community -- Ch. 18. Gaining Support Benchmarks -- App. A. Easy Guide for Customer and General Population Surveys
- Control code
- 46368666
- Dimensions
- 23 cm
- Edition
- 1st ed.
- Extent
- x, 145 pages
- Isbn
- 9780970286406
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.missouri.edu/portal/Does-your-government-measure-up--basic-tools/ZcTSBYeO5Sw/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.missouri.edu/portal/Does-your-government-measure-up--basic-tools/ZcTSBYeO5Sw/">Does your government measure up? : basic tools for local officials and citizens, William D. Coplin & Carol Dwyer</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.missouri.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.missouri.edu/">University of Missouri Libraries</a></span></span></span></span></div>