The Resource Evaluating reference services : a practical guide, Jo Bell Whitlatch
Evaluating reference services : a practical guide, Jo Bell Whitlatch
Resource Information
The item Evaluating reference services : a practical guide, Jo Bell Whitlatch represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.This item is available to borrow from 1 library branch.
Resource Information
The item Evaluating reference services : a practical guide, Jo Bell Whitlatch represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
This item is available to borrow from 1 library branch.
- Summary
- "With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today. Through proven techniques and case studies, Whitlatch details how to: plan an evaluation approach; use research tools like surveys, interviews, and focus groups to evaluate services and identify needs; select and put into service the best resources for specific needs; and maintain funding by presenting your results in a formalized way."--BOOK JACKET
- Language
- eng
- Label
- Evaluating reference services : a practical guide
- Title
- Evaluating reference services
- Title remainder
- a practical guide
- Statement of responsibility
- Jo Bell Whitlatch
- Language
- eng
- Summary
- "With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today. Through proven techniques and case studies, Whitlatch details how to: plan an evaluation approach; use research tools like surveys, interviews, and focus groups to evaluate services and identify needs; select and put into service the best resources for specific needs; and maintain funding by presenting your results in a formalized way."--BOOK JACKET
- Cataloging source
- DLC
- http://library.link/vocab/creatorName
- Whitlatch, Jo Bell
- Dewey number
- 025.5/2
- Illustrations
- illustrations
- Index
- index present
- LC call number
- Z711
- LC item number
- .W45 2000
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
- Reference services (Libraries)
- Label
- Evaluating reference services : a practical guide, Jo Bell Whitlatch
- Bibliography note
- Includes bibliographical references (pages 113-213) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 43798487
- Dimensions
- 23 cm
- Extent
- vi, 226 pages
- Isbn
- 9780838907870
- Isbn Type
- (alk. paper)
- Lccn
- 00038052
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- Label
- Evaluating reference services : a practical guide, Jo Bell Whitlatch
- Bibliography note
- Includes bibliographical references (pages 113-213) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- 43798487
- Dimensions
- 23 cm
- Extent
- vi, 226 pages
- Isbn
- 9780838907870
- Isbn Type
- (alk. paper)
- Lccn
- 00038052
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.missouri.edu/portal/Evaluating-reference-services--a-practical/sP7ss_O-kx0/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.missouri.edu/portal/Evaluating-reference-services--a-practical/sP7ss_O-kx0/">Evaluating reference services : a practical guide, Jo Bell Whitlatch</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.missouri.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.missouri.edu/">University of Missouri Libraries</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.missouri.edu/portal/Evaluating-reference-services--a-practical/sP7ss_O-kx0/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.missouri.edu/portal/Evaluating-reference-services--a-practical/sP7ss_O-kx0/">Evaluating reference services : a practical guide, Jo Bell Whitlatch</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.missouri.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.missouri.edu/">University of Missouri Libraries</a></span></span></span></span></div>
