The Resource Evidence brief : comparative effectiveness of appointment recall reminder procedures for follow-up appointments, prepared for Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Research Initiative, Health Services Research & Development Service ; prepared by Evidence-based Synthesis Program (ESP), Coordinating Center, Portland VA Medical Center ; investigators, Kim Peterson [and four others]

Evidence brief : comparative effectiveness of appointment recall reminder procedures for follow-up appointments, prepared for Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Research Initiative, Health Services Research & Development Service ; prepared by Evidence-based Synthesis Program (ESP), Coordinating Center, Portland VA Medical Center ; investigators, Kim Peterson [and four others]

Label
Evidence brief : comparative effectiveness of appointment recall reminder procedures for follow-up appointments
Title
Evidence brief
Title remainder
comparative effectiveness of appointment recall reminder procedures for follow-up appointments
Statement of responsibility
prepared for Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Research Initiative, Health Services Research & Development Service ; prepared by Evidence-based Synthesis Program (ESP), Coordinating Center, Portland VA Medical Center ; investigators, Kim Peterson [and four others]
Title variation
  • QUERI
  • Comparative effectiveness of appointment recall reminder procedures for follow-up appointments
Creator
Contributor
Author
Issuing body
Subject
Language
eng
Summary
"As part of the VHA's focus on improving Veteran access, the ESP Coordinating Center (ESP CC) is responding to a request from the Acting Deputy Under Secretary for Health for Operations Management (DUSHOM) through the Access and Clinic Administration Program (ACAP) for an evidence brief on the comparative effectiveness of appointment recall reminder procedures for established patients returning for follow-up appointments. Recall appointments are defined as future patient appointments in which the patient needs to be seen in more than 90 days. The main purpose of this brief review is to summarize the evidence on the comparative effectiveness of the current Class I VHA recall reminder software, alternative recall reminder software or approaches, and scheduling follow-up appointments at the time of leaving the office in reducing missed opportunities for Veteran follow-up appointments without negatively impacting opportunity costs. The ACAP will use the findings from this evidence brief to help inform refinement of clinical manager training development and scheduling policies, processes, and standard operating procedures (SOPs). In addition, findings will drive recall reminder software development intended to increase the ease of patient scheduling, decrease patient no-show."--Introduction
Member of
Cataloging source
MMU
http://library.link/vocab/creatorName
Peterson, Kim
Government publication
federal national government publication
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
NLM call number
WX 150 AA1
http://library.link/vocab/relatedWorkOrContributorName
  • United States
  • Portland VA Medical Center
  • Quality Enhancement Research Initiative (U.S.)
Series statement
Evidence-based synthesis program
http://library.link/vocab/subjectName
  • United States
  • Reminder Systems
  • Appointments and Schedules
  • Patient Compliance
  • Health Services Administration
  • Hospitals, Veterans
  • Veterans
  • United States
  • United States
http://bibfra.me/vocab/relation/supportingbody
HSMMvyXCYxg
Label
Evidence brief : comparative effectiveness of appointment recall reminder procedures for follow-up appointments, prepared for Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Research Initiative, Health Services Research & Development Service ; prepared by Evidence-based Synthesis Program (ESP), Coordinating Center, Portland VA Medical Center ; investigators, Kim Peterson [and four others]
Instantiates
Publication
Note
  • "VA-ESP Project #09-199. "
  • "July 2015."
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
948602679
Extent
1 online resource (ii, 22 pages)
Form of item
online
Media category
  • still image
  • computer
Media MARC source
  • rdacontent
  • rdamedia
Media type code
  • sti
  • c
Other physical details
illustrations.
Specific material designation
remote
System control number
(OCoLC)948602679
Label
Evidence brief : comparative effectiveness of appointment recall reminder procedures for follow-up appointments, prepared for Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Research Initiative, Health Services Research & Development Service ; prepared by Evidence-based Synthesis Program (ESP), Coordinating Center, Portland VA Medical Center ; investigators, Kim Peterson [and four others]
Publication
Note
  • "VA-ESP Project #09-199. "
  • "July 2015."
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
948602679
Extent
1 online resource (ii, 22 pages)
Form of item
online
Media category
  • still image
  • computer
Media MARC source
  • rdacontent
  • rdamedia
Media type code
  • sti
  • c
Other physical details
illustrations.
Specific material designation
remote
System control number
(OCoLC)948602679

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