Coverart for item
The Resource ITIL® 2011 at a glance, John O. Long

ITIL® 2011 at a glance, John O. Long

Label
ITIL® 2011 at a glance
Title
ITIL® 2011 at a glance
Statement of responsibility
John O. Long
Creator
Subject
Language
eng
Summary
Annotation
Member of
Cataloging source
GW5XE
http://library.link/vocab/creatorName
Long, John O
Dewey number
004.068
Index
no index present
Language note
English
LC call number
T58.64
LC item number
.L66 2012
Literary form
non fiction
Nature of contents
dictionaries
Series statement
SpringerBriefs in computer science,
http://library.link/vocab/subjectName
  • Information technology
  • Information technology
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • Informatique
  • Information technology
Summary expansion
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk references unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation
Label
ITIL® 2011 at a glance, John O. Long
Instantiates
Publication
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • List of ITIL Processes
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
Control code
798817528
Dimensions
unknown
Extent
1 online resource.
File format
unknown
Form of item
online
Isbn
9781461438977
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
10.1007/978-1-4614-3897-7
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)798817528
Label
ITIL® 2011 at a glance, John O. Long
Publication
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • List of ITIL Processes
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
Control code
798817528
Dimensions
unknown
Extent
1 online resource.
File format
unknown
Form of item
online
Isbn
9781461438977
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
10.1007/978-1-4614-3897-7
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)798817528

Library Locations

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      38.946102 -92.330125
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