Coverart for item
The Resource I'm sorry to hear that-- : real life responses to patients' 101 most common complaints about health care, by Susan Keane Baker & Leslie Bank

I'm sorry to hear that-- : real life responses to patients' 101 most common complaints about health care, by Susan Keane Baker & Leslie Bank

Label
I'm sorry to hear that-- : real life responses to patients' 101 most common complaints about health care
Title
I'm sorry to hear that--
Title remainder
real life responses to patients' 101 most common complaints about health care
Statement of responsibility
by Susan Keane Baker & Leslie Bank
Creator
Contributor
Subject
Language
eng
Cataloging source
BTCTA
http://library.link/vocab/creatorName
Baker, Susan Keane
Index
no index present
LC call number
RA965.5
LC item number
.I4 2008
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Bank, Leslie
http://library.link/vocab/subjectName
  • Patient satisfaction
  • Consumer satisfaction
  • Consumer complaints
  • Patient Satisfaction
  • Professional-Patient Relations
  • Consumer Behavior
  • Dissent and Disputes
Label
I'm sorry to hear that-- : real life responses to patients' 101 most common complaints about health care, by Susan Keane Baker & Leslie Bank
Instantiates
Publication
Note
Includes index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Access -- Environmental -- Service quality -- Quality of care -- Communication -- Billing
Control code
286526756
Dimensions
23 cm
Extent
iii, 114 pages
Isbn
9780974998657
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)286526756
Label
I'm sorry to hear that-- : real life responses to patients' 101 most common complaints about health care, by Susan Keane Baker & Leslie Bank
Publication
Note
Includes index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Access -- Environmental -- Service quality -- Quality of care -- Communication -- Billing
Control code
286526756
Dimensions
23 cm
Extent
iii, 114 pages
Isbn
9780974998657
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)286526756

Library Locations

    • J. Otto Lottes Health Sciences LibraryBorrow it
      1 Hospital Dr, Columbia, MO, 65201, US
      38.939544 -92.328377
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