Coverart for item
The Resource Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors

Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors

Label
Social media for government services
Title
Social media for government services
Statement of responsibility
Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
Contributor
Editor
Subject
Genre
Language
eng
Summary
"This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers"--Provided by publisher
Cataloging source
AU@
Dewey number
351.0285/4678
Illustrations
illustrations
Index
no index present
LC call number
JF1525.A8
LC item number
S6273 2015
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1970-
http://library.link/vocab/relatedWorkOrContributorName
  • Nepal, Surya
  • Paris, Cecile L.
  • Georgakopoulos, Dimitrios
http://library.link/vocab/subjectName
  • Internet in public administration
  • Internet in public administration
  • Social media
Label
Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Machine generated contents note: pt. I Introduction and Case Studies -- Social Media for Government Services: An Introduction / Dimitrios Georgeakopoulos -- Social Media for Government Services: A Case Study of Human Services / Amanda Dennett -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation / Merrin Fabre -- The Role of Political Leadership in Driving Citizens' Engagement Through Social Media: The Case of Dubai's Public Sector / May Al-Taee -- Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation / Mehmet Zahid Sobaci -- From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia / Etienne Turpin -- Detecting Bursty Topics of Correlated News and Twitter for Government Services / Noriko Kando -- Webcare in Public Services: Deliver Better with Less? / Dennis de Kool -- pt. II Systems and Applications --
  • Note continued: Next Step: An Online Community for Delivering Human Services / Surya Nepal -- Gamification on the Social Web / Sanat Bista -- Improving Government Services Using Social Media Feedback / Dimitrios Georgakopoulos -- Using Crowd Sourced Content to Help Manage Emergency Events / Catherine Wise -- Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool / Robert Power -- A Lexical Resource for Identifying Public Services Names on the Social Web / Lukasz Porwol -- Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm / I. Shoor -- G̀arbage Let's Take Away': Producing Understandable and Translatable Government Documents: A Case Study from Japan / Cecile Paris
Control code
944534325
Dimensions
25 cm
Extent
xii, 409 pages
Isbn
9783319272351
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations (some color)
System control number
(OCoLC)944534325
Label
Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
Publication
Copyright
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Machine generated contents note: pt. I Introduction and Case Studies -- Social Media for Government Services: An Introduction / Dimitrios Georgeakopoulos -- Social Media for Government Services: A Case Study of Human Services / Amanda Dennett -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation / Merrin Fabre -- The Role of Political Leadership in Driving Citizens' Engagement Through Social Media: The Case of Dubai's Public Sector / May Al-Taee -- Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation / Mehmet Zahid Sobaci -- From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia / Etienne Turpin -- Detecting Bursty Topics of Correlated News and Twitter for Government Services / Noriko Kando -- Webcare in Public Services: Deliver Better with Less? / Dennis de Kool -- pt. II Systems and Applications --
  • Note continued: Next Step: An Online Community for Delivering Human Services / Surya Nepal -- Gamification on the Social Web / Sanat Bista -- Improving Government Services Using Social Media Feedback / Dimitrios Georgakopoulos -- Using Crowd Sourced Content to Help Manage Emergency Events / Catherine Wise -- Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool / Robert Power -- A Lexical Resource for Identifying Public Services Names on the Social Web / Lukasz Porwol -- Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm / I. Shoor -- G̀arbage Let's Take Away': Producing Understandable and Translatable Government Documents: A Case Study from Japan / Cecile Paris
Control code
944534325
Dimensions
25 cm
Extent
xii, 409 pages
Isbn
9783319272351
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations (some color)
System control number
(OCoLC)944534325

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