The Resource Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
Resource Information
The item Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.This item is available to borrow from 1 library branch.
Resource Information
The item Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
This item is available to borrow from 1 library branch.
- Summary
- "This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers"--Provided by publisher
- Language
- eng
- Extent
- xii, 409 pages
- Contents
-
- Machine generated contents note: pt. I Introduction and Case Studies -- Social Media for Government Services: An Introduction / Dimitrios Georgeakopoulos -- Social Media for Government Services: A Case Study of Human Services / Amanda Dennett -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation / Merrin Fabre -- The Role of Political Leadership in Driving Citizens' Engagement Through Social Media: The Case of Dubai's Public Sector / May Al-Taee -- Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation / Mehmet Zahid Sobaci -- From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia / Etienne Turpin -- Detecting Bursty Topics of Correlated News and Twitter for Government Services / Noriko Kando -- Webcare in Public Services: Deliver Better with Less? / Dennis de Kool -- pt. II Systems and Applications --
- Note continued: Next Step: An Online Community for Delivering Human Services / Surya Nepal -- Gamification on the Social Web / Sanat Bista -- Improving Government Services Using Social Media Feedback / Dimitrios Georgakopoulos -- Using Crowd Sourced Content to Help Manage Emergency Events / Catherine Wise -- Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool / Robert Power -- A Lexical Resource for Identifying Public Services Names on the Social Web / Lukasz Porwol -- Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm / I. Shoor -- G̀arbage Let's Take Away': Producing Understandable and Translatable Government Documents: A Case Study from Japan / Cecile Paris
- Isbn
- 9783319272351
- Label
- Social media for government services
- Title
- Social media for government services
- Statement of responsibility
- Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
- Language
- eng
- Summary
- "This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers"--Provided by publisher
- Cataloging source
- AU@
- Dewey number
- 351.0285/4678
- Illustrations
- illustrations
- Index
- no index present
- LC call number
- JF1525.A8
- LC item number
- S6273 2015
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/relatedWorkOrContributorDate
- 1970-
- http://library.link/vocab/relatedWorkOrContributorName
-
- Nepal, Surya
- Paris, Cecile L.
- Georgakopoulos, Dimitrios
- http://library.link/vocab/subjectName
-
- Internet in public administration
- Internet in public administration
- Social media
- Label
- Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
- Bibliography note
- Includes bibliographical references
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- Machine generated contents note: pt. I Introduction and Case Studies -- Social Media for Government Services: An Introduction / Dimitrios Georgeakopoulos -- Social Media for Government Services: A Case Study of Human Services / Amanda Dennett -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation / Merrin Fabre -- The Role of Political Leadership in Driving Citizens' Engagement Through Social Media: The Case of Dubai's Public Sector / May Al-Taee -- Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation / Mehmet Zahid Sobaci -- From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia / Etienne Turpin -- Detecting Bursty Topics of Correlated News and Twitter for Government Services / Noriko Kando -- Webcare in Public Services: Deliver Better with Less? / Dennis de Kool -- pt. II Systems and Applications --
- Note continued: Next Step: An Online Community for Delivering Human Services / Surya Nepal -- Gamification on the Social Web / Sanat Bista -- Improving Government Services Using Social Media Feedback / Dimitrios Georgakopoulos -- Using Crowd Sourced Content to Help Manage Emergency Events / Catherine Wise -- Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool / Robert Power -- A Lexical Resource for Identifying Public Services Names on the Social Web / Lukasz Porwol -- Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm / I. Shoor -- G̀arbage Let's Take Away': Producing Understandable and Translatable Government Documents: A Case Study from Japan / Cecile Paris
- Control code
- 944534325
- Dimensions
- 25 cm
- Extent
- xii, 409 pages
- Isbn
- 9783319272351
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations (some color)
- System control number
- (OCoLC)944534325
- Label
- Social media for government services, Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, editors
- Bibliography note
- Includes bibliographical references
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- Machine generated contents note: pt. I Introduction and Case Studies -- Social Media for Government Services: An Introduction / Dimitrios Georgeakopoulos -- Social Media for Government Services: A Case Study of Human Services / Amanda Dennett -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation / Merrin Fabre -- The Role of Political Leadership in Driving Citizens' Engagement Through Social Media: The Case of Dubai's Public Sector / May Al-Taee -- Social Media Policy in Turkish Municipalities: Disparity Between Awareness and Implementation / Mehmet Zahid Sobaci -- From Social Media to GeoSocial Intelligence: Crowdsourcing Civic Co-management for Flood Response in Jakarta, Indonesia / Etienne Turpin -- Detecting Bursty Topics of Correlated News and Twitter for Government Services / Noriko Kando -- Webcare in Public Services: Deliver Better with Less? / Dennis de Kool -- pt. II Systems and Applications --
- Note continued: Next Step: An Online Community for Delivering Human Services / Surya Nepal -- Gamification on the Social Web / Sanat Bista -- Improving Government Services Using Social Media Feedback / Dimitrios Georgakopoulos -- Using Crowd Sourced Content to Help Manage Emergency Events / Catherine Wise -- Improving Situation Awareness and Reporting Using the Emergency Response Intelligence Capability Tool / Robert Power -- A Lexical Resource for Identifying Public Services Names on the Social Web / Lukasz Porwol -- Transport Policy: Social Media and User-Generated Content in a Changing Information Paradigm / I. Shoor -- G̀arbage Let's Take Away': Producing Understandable and Translatable Government Documents: A Case Study from Japan / Cecile Paris
- Control code
- 944534325
- Dimensions
- 25 cm
- Extent
- xii, 409 pages
- Isbn
- 9783319272351
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations (some color)
- System control number
- (OCoLC)944534325
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