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The Resource Streamlining information services using chatbots, Michele L. McNeal and David Newyear

Streamlining information services using chatbots, Michele L. McNeal and David Newyear

Label
Streamlining information services using chatbots
Title
Streamlining information services using chatbots
Statement of responsibility
Michele L. McNeal and David Newyear
Creator
Contributor
Subject
Language
eng
Summary
"Chatbots offer an efficient way to answer common questions or point patrons to online resources....[This] report...describes how to create a chatscript. After describing two creation options, AIML (Artificial Intelligence Markup Language) and ChatScript, the report uses examples of AIML script to demonstrate functionality. Readers will learn about the functionality obtained from basic text interfaces, talking avatars, and passing queries. The chatbots can be implemented on web pages, mobile apps, or information kiosks"--T.p. verso
Member of
Cataloging source
IEP
http://library.link/vocab/creatorName
McNeal, Michele L
Illustrations
illustrations
Index
no index present
LC call number
Z711.45
LC item number
.M36 2013
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Newyear, David
Series statement
Library technology reports,
Series volume
v. 49, no. 8
http://library.link/vocab/subjectName
  • Electronic reference services (Libraries)
  • Electronic reference services (Libraries)
  • Reference services (Libraries)
  • Online chat groups
  • Artificial intelligence
  • Artificial intelligence
  • Document markup languages
  • Multimedia library services
  • Information retrieval
  • Mobile computing
  • Libraries and the Internet
Label
Streamlining information services using chatbots, Michele L. McNeal and David Newyear
Instantiates
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Introducing chatbots in libraries
  • Chatbot creation options
  • Basic components of AIML
  • Creating a more natural conversation
  • Tiers of functionality
  • Modes of implementation
  • The
  • learning curve
Control code
866899954
Dimensions
28 cm.
Extent
47 pages
Isbn
9780838959084
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)866899954
Label
Streamlining information services using chatbots, Michele L. McNeal and David Newyear
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Introducing chatbots in libraries
  • Chatbot creation options
  • Basic components of AIML
  • Creating a more natural conversation
  • Tiers of functionality
  • Modes of implementation
  • The
  • learning curve
Control code
866899954
Dimensions
28 cm.
Extent
47 pages
Isbn
9780838959084
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)866899954

Library Locations

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      38.944491 -92.326012
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