Coverart for item
The Resource Talking at work : corpus-based explorations of workplace discourse, Lucy Pickering, Eric Friginal, Shelley Staples, editors

Talking at work : corpus-based explorations of workplace discourse, Lucy Pickering, Eric Friginal, Shelley Staples, editors

Label
Talking at work : corpus-based explorations of workplace discourse
Title
Talking at work
Title remainder
corpus-based explorations of workplace discourse
Statement of responsibility
Lucy Pickering, Eric Friginal, Shelley Staples, editors
Contributor
Editor
Subject
Language
eng
Summary
This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others
Member of
Cataloging source
BTCTA
Dewey number
410.1/88
Illustrations
illustrations
Index
index present
LC call number
  • P302
  • P128.C68
LC item number
  • .T245 2016
  • T33 2016
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1966-
http://library.link/vocab/relatedWorkOrContributorName
  • Pickering, Lucy
  • Friginal, Eric
  • Staples, Shelley
Series statement
Communicating in professions and organizations
http://library.link/vocab/subjectName
  • Discourse analysis
  • Communication in organizations
  • Work
  • Corpora (Linguistics)
  • Business communication
  • Communication in organizations
  • Discourse analysis
  • Business communication
  • Corpora (Linguistics)
  • Work
Label
Talking at work : corpus-based explorations of workplace discourse, Lucy Pickering, Eric Friginal, Shelley Staples, editors
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Pragmatic markers at work in New Zealand / Bernadette Vine -- Narrative and informational dimensions of AAC discourse in the workplace / Eric Friginal, Lucy Pickering, and Carrie Bruce -- Spelling as a last resort : the use of spelling in workplace interaction by speakers with a speech impediment / Julie Bouchard -- "I love red hair. My wife has strawberry" : discursive strategies and social identity in the workplace / Laura Di Ferrante -- Profiling agents and callers : a dual comparison across speaker roles and British versus American English / Martin Weisser -- A corpus-assisted investigation of nonunderstanding in outsourced call center discourse / Stephen Skalicky, Eric Friginal, and Nicholas Subtirelu -- Dealing with angry Western customers in Asian call centres : a cultural divide? / Jane Lockwood, Steven James Finch, Neil Ryder, Sarah Gregorio, Ruby De La Cruz, Benjamin Cook, and Laura Ramos -- Identifying linguistic features of medical interactions : a register analysis / Shelley Staples -- Examining the discourse of mental illness in a corpus of online advice-seeking messages / Gavin Brookes and Kevin Harvey -- Identifying adherence behaviors through the study of patient talk in English and Spanish / Viviana Cortes and Ulla Connor -- Creating and exploring spoken corpora of health communication for second-language training purposes / Leif French and Stephanie Lapointe
Control code
950954134
Dimensions
21 cm.
Extent
xxxvi, 284 pages
Isbn
9781137496157
Lccn
2016956908
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)950954134
Label
Talking at work : corpus-based explorations of workplace discourse, Lucy Pickering, Eric Friginal, Shelley Staples, editors
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Pragmatic markers at work in New Zealand / Bernadette Vine -- Narrative and informational dimensions of AAC discourse in the workplace / Eric Friginal, Lucy Pickering, and Carrie Bruce -- Spelling as a last resort : the use of spelling in workplace interaction by speakers with a speech impediment / Julie Bouchard -- "I love red hair. My wife has strawberry" : discursive strategies and social identity in the workplace / Laura Di Ferrante -- Profiling agents and callers : a dual comparison across speaker roles and British versus American English / Martin Weisser -- A corpus-assisted investigation of nonunderstanding in outsourced call center discourse / Stephen Skalicky, Eric Friginal, and Nicholas Subtirelu -- Dealing with angry Western customers in Asian call centres : a cultural divide? / Jane Lockwood, Steven James Finch, Neil Ryder, Sarah Gregorio, Ruby De La Cruz, Benjamin Cook, and Laura Ramos -- Identifying linguistic features of medical interactions : a register analysis / Shelley Staples -- Examining the discourse of mental illness in a corpus of online advice-seeking messages / Gavin Brookes and Kevin Harvey -- Identifying adherence behaviors through the study of patient talk in English and Spanish / Viviana Cortes and Ulla Connor -- Creating and exploring spoken corpora of health communication for second-language training purposes / Leif French and Stephanie Lapointe
Control code
950954134
Dimensions
21 cm.
Extent
xxxvi, 284 pages
Isbn
9781137496157
Lccn
2016956908
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)950954134

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