Coverart for item
The Resource The service/quality solution : using service management to gain competitive advantage, David A. Collier

The service/quality solution : using service management to gain competitive advantage, David A. Collier

Label
The service/quality solution : using service management to gain competitive advantage
Title
The service/quality solution
Title remainder
using service management to gain competitive advantage
Statement of responsibility
David A. Collier
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1947-
http://library.link/vocab/creatorName
Collier, David A.
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Customer services
  • Service industries
  • Klantenservice
  • Kwaliteitscontrole
  • Dienstensector
  • Dienstleistungssektor
  • Kundendienst
  • Management
  • Qualitätskontrolle
  • Qualitätsmanagement
Label
The service/quality solution : using service management to gain competitive advantage, David A. Collier
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
29256488
Dimensions
24 cm
Extent
xiv, 310 pages
Isbn
9781556237539
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(WaOLN)1575742
Label
The service/quality solution : using service management to gain competitive advantage, David A. Collier
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
29256488
Dimensions
24 cm
Extent
xiv, 310 pages
Isbn
9781556237539
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(WaOLN)1575742

Library Locations

    • Ellis LibraryBorrow it
      1020 Lowry Street, Columbia, MO, 65201, US
      38.944491 -92.326012
Processing Feedback ...