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The Resource The veterinary receptionist : essential skills for client care, John R. Corsan and Adrian R. Mackay

The veterinary receptionist : essential skills for client care, John R. Corsan and Adrian R. Mackay

Label
The veterinary receptionist : essential skills for client care
Title
The veterinary receptionist
Title remainder
essential skills for client care
Statement of responsibility
John R. Corsan and Adrian R. Mackay
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
UKM
http://library.link/vocab/creatorName
Corsan, John R
Illustrations
illustrations
Index
index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
Mackay, Adrian R
http://library.link/vocab/subjectName
  • Receptionists
  • Veterinary hospitals
  • Veterinary medicine
  • Animal Technicians
  • Consumer Behavior
  • Hospitals, Animal
  • Medical Receptionists
Label
The veterinary receptionist : essential skills for client care, John R. Corsan and Adrian R. Mackay
Instantiates
Publication
Note
Includes index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Client service defined -- Make your first impressions count -- Focus on your client -- Making the client feel special -- Telephone skills -- Professional under pressure -- Profit from complaints -- Client service solutions -- Fundamentals of first aid -- Labelling and dispensing
Control code
40714992
Dimensions
24 cm
Extent
170 pages
Isbn
9780750642255
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
Label
The veterinary receptionist : essential skills for client care, John R. Corsan and Adrian R. Mackay
Publication
Note
Includes index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Client service defined -- Make your first impressions count -- Focus on your client -- Making the client feel special -- Telephone skills -- Professional under pressure -- Profit from complaints -- Client service solutions -- Fundamentals of first aid -- Labelling and dispensing
Control code
40714992
Dimensions
24 cm
Extent
170 pages
Isbn
9780750642255
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations

Library Locations

    • Zalk Veterinary Medical LibraryBorrow it
      Veterinary Medicine West, Columbia, MO, 65211, US
      38.941099 -92.317911
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