Coverart for item
The Resource Theories of performance : organizational and service improvement in the public domain, Colin Talbot

Theories of performance : organizational and service improvement in the public domain, Colin Talbot

Label
Theories of performance : organizational and service improvement in the public domain
Title
Theories of performance
Title remainder
organizational and service improvement in the public domain
Statement of responsibility
Colin Talbot
Creator
Subject
Language
eng
Summary
  • "How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform?" "This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policies aimed at improving performance." "But how much do we know about what actually improves performance of public organizations and services? On what theories, explicit or more often implicit, are these policies based? The answer is; too much and too little. There are dozens of theories, models, assumptions, and prescriptions about ẁhat works' in improving performance. But there's been very little attempt to j̀oin up' theories about performance and make some sense of the evidence we have within a coherent theoretical framework." "This ground-breaking book sets out to begin to fill this gap by creatively synthesizing the various fragments and insights about performance into a framework for systematically exploring and understanding how public sector performance is shaped. It focuses on three key aspects: the external p̀erformance regime' that drives performance of public agencies; the multiple dimensions that drive performance from within; and the competing public values that frame both of these and shape what the public expects from public services."--Jacket
  • "How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform?" "This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policies aimed at improving performance." "But how much do we know about what actually improves performance of public organizations and services? On what theories, explicit or more often implicit, are these policies based? The answer is; too much and too little. There are dozens of theories, models, assumptions, and prescriptions about ẁhat works' in improving performance. But there's been very little attempt to j̀oin up' theories about performance and make some sense of the evidence we have within a coherent theoretical framework." "This ground-breaking book sets out to begin to fill this gap by creatively synthesizing the various fragments and insights about performance into a framework for systematically exploring and understanding how public sector performance is shaped. It focuses on three key aspects: the external p̀erformance regime' that drives performance of public agencies; the multiple dimensions that drive performance from within; and the competing public values that frame both of these and shape what the public expects from public services."--BOOK JACKET
Cataloging source
UKM
http://library.link/vocab/creatorName
Talbot, Colin
Dewey number
361
Illustrations
illustrations
Index
index present
LC call number
JF1351
LC item number
.T35 2010
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Organizational effectiveness
  • Administrative agencies
  • Government productivity
  • Performance standards
  • Public administration
  • Administrative agencies
  • Human services
  • Municipal services
Label
Theories of performance : organizational and service improvement in the public domain, Colin Talbot
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction : why the issue of performance will not go away -- Problematics of performance -- Theories and performance -- Performance regimes : institutions -- Performance regimes : interventions -- Performance and public value(s) -- Theories of organizational performance -- Theories of performance of public organizations -- Performance responses -- Shaping public performance
Control code
520714475
Dimensions
24 cm
Extent
xi, 257 pages
Isbn
9780199575954
Isbn Type
(pbk.)
Lccn
2010283700
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)520714475
Label
Theories of performance : organizational and service improvement in the public domain, Colin Talbot
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction : why the issue of performance will not go away -- Problematics of performance -- Theories and performance -- Performance regimes : institutions -- Performance regimes : interventions -- Performance and public value(s) -- Theories of organizational performance -- Theories of performance of public organizations -- Performance responses -- Shaping public performance
Control code
520714475
Dimensions
24 cm
Extent
xi, 257 pages
Isbn
9780199575954
Isbn Type
(pbk.)
Lccn
2010283700
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)520714475

Library Locations

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      38.944491 -92.326012
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