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The Resource Theorizing crisis communication, Timothy L. Sellnow, Matthew W. Seeger

Theorizing crisis communication, Timothy L. Sellnow, Matthew W. Seeger

Label
Theorizing crisis communication
Title
Theorizing crisis communication
Statement of responsibility
Timothy L. Sellnow, Matthew W. Seeger
Creator
Contributor
Author
Subject
Language
eng
Summary
"We were gratified and somewhat surprised at the success of the first edition of Theorizing Crisis Communication. Although we believed a summary of crisis theory was important, we also assumed that crisis communication remained a relatively specialized area of communication research. The success of the first edition demonstrated that crisis communication is recognized as a critical area of practice for individuals, organizations, communities, and society at large and is becoming increasingly mainstream. The second edition of Theorizing Crisis Communication reviews a larger body of theory reflective of the continuous growth in crisis communication scholarship. In addition to the discussion of more theories in all chapters, this edition includes new chapters on theory formation, social media, and applications of theory, as well as expanded treatment of technology, resilience, and risk, among others."--
Member of
Assigning source
Provided by publisher
Cataloging source
WaSeSS/DLC
http://library.link/vocab/creatorDate
1960-
http://library.link/vocab/creatorName
Sellnow, Timothy L.
Dewey number
302.2
Illustrations
  • illustrations
  • maps
Index
index present
LC call number
P93
LC item number
.S45 2021
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1957-
http://library.link/vocab/relatedWorkOrContributorName
Seeger, Matthew W.
Series statement
Foundations of communication theory
http://library.link/vocab/subjectName
  • Content analysis (Communication)
  • Communication
  • Crisis management
  • Emergency management
  • Communication
  • Content analysis (Communication)
  • Crisis management
  • Emergency management
Label
Theorizing crisis communication, Timothy L. Sellnow, Matthew W. Seeger
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages [311]-344) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Critiquing theory
  • Theories of crisis communication and ethics.
  • Ethics
  • Crisis communication as an ethical domain
  • Responsible communication
  • Significant choice
  • The ethic of care
  • Virtue ethics
  • Justice
  • Applications of moral theory to crisis
  • Conclusion
  • Conclusion
  • 12
  • Applying theories of crisis communication.
  • Choosing a theory
  • The rationale for asking question
  • Questions focusing of ontology
  • Questions focusing on axiology
  • Questions focusing on epistemology
  • Selecting a data set and method
  • Selecting literature for review
  • Forming conclusions and implications of research
  • 3
  • The practicality of theory in understanding crisis
  • Communication
  • Persistent challenges
  • Invisible success
  • Global causation
  • Insufficient instruction for self-protection
  • Persistent opportunities
  • New perspectives for study
  • A final word
  • Theories of communication and warning.
  • Detection of risks
  • Warnings
  • Hear-confirm-understand-decide-respond model
  • Applications of the hear-confirm-understand-decide-response model
  • Strengths and weaknesses of the hear-confirm-understand-decide-response model
  • Protective action decision model
  • 1
  • Applications of the PADM
  • Strengths and weaknesses of the PADM
  • Integrated model of food recall
  • Applications of the integrated model of food recall
  • Strengths and weaknesses of the integrated model of food recall
  • Emerging warning systems
  • Conclusion
  • 4
  • Theories of communication and crisis development.
  • Assumptions of stage models
  • Introduction to crisis communication.
  • Three-stage model
  • Applications of the three-stage model
  • Strengths and weaknesses of the three-stage model
  • Finks four-stage cycle
  • Applications of Finks four-stage cycle
  • Strengths and weaknesses of Finks four-stage cycle
  • Turners six-stage sequence of failure in foresight
  • Applications of Turners six-stage sequence of failure in foresight
  • Crisis and emergency risk communication
  • Applications of CERC
  • Defining crisis
  • Strengths and Weaknesses of CERC
  • Conclusion
  • 5
  • Theories of communication and crisis outcomes.
  • Organizational learning
  • Sensemaking
  • Organizational legitimacy
  • Balance theory
  • Stealing thunder
  • Situational crisis communication theory
  • Defining communication
  • Discourse of renewal
  • Conclusion
  • 6 Theories of communication and emergency coping and response.
  • Assumptions of communication and emergency response
  • Chaos theory and emergent self-organization
  • Theories of communication and crisis coordination
  • Communication and community resilience
  • Four-channel model of communication
  • Integrated crisis mapping model
  • Conclusion
  • Plan for this book
  • 7
  • Theories of crisis communication and legacy media.
  • The legacy mass media
  • News framing theory
  • Focusing events and agenda setting
  • Exemplification theory
  • Uses and gratifications theory
  • Cultivation theory
  • Media system dependency theory
  • Crisis news diffusion
  • Conclusion
  • Diffusion of innovations
  • Conclusion
  • 8
  • Theories about social media and crisis communication.
  • Social information processing theory
  • Warranting theory
  • The MAIN model
  • Dialogic theory of public relations
  • Social-mediated crisis communication model
  • Emerging theories of social media in crisis communication
  • 2
  • Conclusion
  • 9
  • Theories of influence and crisis communication.
  • Apologia
  • Image repair
  • Kategoria
  • Dramatism
  • Narrative theory
  • Message convergence framework
  • Conclusion
  • Theorizing about crisis and crisis communication.
  • 10
  • Theories of communication and risk management.
  • Social amplification of risk framework
  • Risk information seeking and processing model
  • Mindfulness
  • High reliability organizations
  • The precautionary principle
  • Cultural theory
  • Conclusion
  • 11
Control code
1202730508
Dimensions
23 cm.
Edition
Second edition.
Extent
xiv, 353 pages
Isbn
9781119615910
Lccn
2020046899
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other control number
40030619225
Other physical details
illustrations, map
System control number
(OCoLC)1202730508
Label
Theorizing crisis communication, Timothy L. Sellnow, Matthew W. Seeger
Publication
Bibliography note
Includes bibliographical references (pages [311]-344) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Critiquing theory
  • Theories of crisis communication and ethics.
  • Ethics
  • Crisis communication as an ethical domain
  • Responsible communication
  • Significant choice
  • The ethic of care
  • Virtue ethics
  • Justice
  • Applications of moral theory to crisis
  • Conclusion
  • Conclusion
  • 12
  • Applying theories of crisis communication.
  • Choosing a theory
  • The rationale for asking question
  • Questions focusing of ontology
  • Questions focusing on axiology
  • Questions focusing on epistemology
  • Selecting a data set and method
  • Selecting literature for review
  • Forming conclusions and implications of research
  • 3
  • The practicality of theory in understanding crisis
  • Communication
  • Persistent challenges
  • Invisible success
  • Global causation
  • Insufficient instruction for self-protection
  • Persistent opportunities
  • New perspectives for study
  • A final word
  • Theories of communication and warning.
  • Detection of risks
  • Warnings
  • Hear-confirm-understand-decide-respond model
  • Applications of the hear-confirm-understand-decide-response model
  • Strengths and weaknesses of the hear-confirm-understand-decide-response model
  • Protective action decision model
  • 1
  • Applications of the PADM
  • Strengths and weaknesses of the PADM
  • Integrated model of food recall
  • Applications of the integrated model of food recall
  • Strengths and weaknesses of the integrated model of food recall
  • Emerging warning systems
  • Conclusion
  • 4
  • Theories of communication and crisis development.
  • Assumptions of stage models
  • Introduction to crisis communication.
  • Three-stage model
  • Applications of the three-stage model
  • Strengths and weaknesses of the three-stage model
  • Finks four-stage cycle
  • Applications of Finks four-stage cycle
  • Strengths and weaknesses of Finks four-stage cycle
  • Turners six-stage sequence of failure in foresight
  • Applications of Turners six-stage sequence of failure in foresight
  • Crisis and emergency risk communication
  • Applications of CERC
  • Defining crisis
  • Strengths and Weaknesses of CERC
  • Conclusion
  • 5
  • Theories of communication and crisis outcomes.
  • Organizational learning
  • Sensemaking
  • Organizational legitimacy
  • Balance theory
  • Stealing thunder
  • Situational crisis communication theory
  • Defining communication
  • Discourse of renewal
  • Conclusion
  • 6 Theories of communication and emergency coping and response.
  • Assumptions of communication and emergency response
  • Chaos theory and emergent self-organization
  • Theories of communication and crisis coordination
  • Communication and community resilience
  • Four-channel model of communication
  • Integrated crisis mapping model
  • Conclusion
  • Plan for this book
  • 7
  • Theories of crisis communication and legacy media.
  • The legacy mass media
  • News framing theory
  • Focusing events and agenda setting
  • Exemplification theory
  • Uses and gratifications theory
  • Cultivation theory
  • Media system dependency theory
  • Crisis news diffusion
  • Conclusion
  • Diffusion of innovations
  • Conclusion
  • 8
  • Theories about social media and crisis communication.
  • Social information processing theory
  • Warranting theory
  • The MAIN model
  • Dialogic theory of public relations
  • Social-mediated crisis communication model
  • Emerging theories of social media in crisis communication
  • 2
  • Conclusion
  • 9
  • Theories of influence and crisis communication.
  • Apologia
  • Image repair
  • Kategoria
  • Dramatism
  • Narrative theory
  • Message convergence framework
  • Conclusion
  • Theorizing about crisis and crisis communication.
  • 10
  • Theories of communication and risk management.
  • Social amplification of risk framework
  • Risk information seeking and processing model
  • Mindfulness
  • High reliability organizations
  • The precautionary principle
  • Cultural theory
  • Conclusion
  • 11
Control code
1202730508
Dimensions
23 cm.
Edition
Second edition.
Extent
xiv, 353 pages
Isbn
9781119615910
Lccn
2020046899
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other control number
40030619225
Other physical details
illustrations, map
System control number
(OCoLC)1202730508

Library Locations

    • Journalism LibraryBorrow it
      102 Reynolds Jrnlism Institute, Columbia, MO, 65211, US
      38.947290 -92.328025
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