Coverart for item
The Resource Virtual reference service : from competencies to assessment, R. David Lankes [and others] ; edited by Philip Nast

Virtual reference service : from competencies to assessment, R. David Lankes [and others] ; edited by Philip Nast

Label
Virtual reference service : from competencies to assessment
Title
Virtual reference service
Title remainder
from competencies to assessment
Statement of responsibility
R. David Lankes [and others] ; edited by Philip Nast
Contributor
Subject
Genre
Language
eng
Member of
Cataloging source
DLC
Dewey number
025.5/2
Illustrations
illustrations
Index
index present
LC call number
Z711.45
LC item number
.V576 2008
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1970-
http://library.link/vocab/relatedWorkOrContributorName
  • Lankes, R. David
  • Nast, Philip
Series statement
Virtual reference desk series
http://library.link/vocab/subjectName
  • Electronic reference services (Libraries)
  • Reference services (Libraries)
  • Electronic reference services (Libraries)
  • Reference librarians
  • Electronic reference services (Libraries)
  • Information Services
Label
Virtual reference service : from competencies to assessment, R. David Lankes [and others] ; edited by Philip Nast
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik
Control code
145732820
Dimensions
23 cm
Extent
xv, 206 pages
Isbn
9781555705282
Isbn Type
(alk. paper)
Lccn
2007024104
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)145732820
Label
Virtual reference service : from competencies to assessment, R. David Lankes [and others] ; edited by Philip Nast
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik
Control code
145732820
Dimensions
23 cm
Extent
xv, 206 pages
Isbn
9781555705282
Isbn Type
(alk. paper)
Lccn
2007024104
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)145732820

Library Locations

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      1020 Lowry Street, Columbia, MO, 65201, US
      38.944491 -92.326012
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