Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors
Resource Information
The instance Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors represents a material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
The Resource
Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors
Resource Information
The instance Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors represents a material embodiment of a distinct intellectual or artistic creation found in University of Missouri Libraries.
- Label
- Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors
- Title remainder
- issues and trends
- Statement of responsibility
- Stacey Kimmel, Jennifer Heise, editors
- Note
- "Co-published simultaneously as Internet reference services quarterly, volume 8, numbers 1/2 2003."
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Reading the river : the state of the art of real-time virtual reference / Jennifer Heise, Stacey Kimmel -- The librarian has left the building, but to where? / Anne Grodzins Lipow -- Chat is now : administrative issues / Belinda Barr, Jerome Conley, Joanne Goode -- Live reference chat from a customer service perspective / Edana Cichanowicz -- Staffing a real-time reference service : the University of Florida experience / Jana Smith Ronan -- Q and A NJ : service design and impact / Marianne F. Sweet, David M. Lisa, Dale E. Colston -- From AskWendt Live to QuestionPoint : a chronology of the development of a persistently virtual reference product and service / John Wanserski -- Managing an established virtual reference service / Karen Ciccone, Amy Vanscoy -- Florida libraries go live : a look at chat reference services / Gloria Colvin -- Live reference in an academic health sciences library : the Q and A NJ experience at the University of Medicine and Dentistry of New Jersey Health Sciences Library at Stratford / Cynthia S. McClellan -- Ask a librarian virtual reference services at the Boeing Library / Julie Martin -- Managing data collection for real-time reference : lessons from AskERIC LIVE! experience / Yvonne Belanger, R. David Lankes, Pauline Lynch Shostack -- Exploring the synchronous digital reference interaction for query types, question negotiation, and patron response / Matthew R. Marsteller, Danianne Mizzy -- Site search and instant messaging reference : a comparative study / Jody Condit Fagan, Christina Desai
- Control code
- 51818544
- Dimensions
- 23 cm
- Extent
- 194 pages
- Isbn
- 9780789020451
- Isbn Type
- (pbk. : alk. paper)
- Lccn
- 2003005365
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- Record ID
- .b49948799
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.missouri.edu/resource/DM-oDE-I_Lo/" typeof="Book http://bibfra.me/vocab/lite/Instance"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.missouri.edu/resource/DM-oDE-I_Lo/">Virtual reference services : issues and trends, Stacey Kimmel, Jennifer Heise, editors</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.missouri.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.missouri.edu/">University of Missouri Libraries</a></span></span></span></span></div>
